(Photo : Galen Crout / Unsplash)
As tourism goes back to business, hoteliers will need a reliable hotel PMS to deal with the real-time demand and performance of all hotel operations, which is essential to keep the guests satisfied.
This solution guarantees improved client service during check-in and check-out and well-managed reservations, inventory, staff performance, administrative tasks, and other activities that usually occupy too much time and work.
Through our top 5 best hotel PMS systems, you can keep up with the soaring number of tourists, vacationers, and other guests.
What Is a PMS in Hotels?
A hotel property management system, or simply hotel PMS, is a software solution that hoteliers leverage to easily manage reservations, administrative tasks, front-desk operations, channel management, payment processing, and other responsibilities included in running hotels.
Besides that, hotel PMS systems can cover all the work needed to satisfy consumers’ travel trips. This involves but is not limited to all processes included in pre-stay booking contacts, on-property management, in-room experience, post-stay reviews, and so forth.
Simply said, it provides a single application for performing, scheduling, and organizing everyday business activities and transactions. It integrates multiple front and back office activities to give you consolidated software.
How Does PMS Help the Hotel?
Executing all the work needed at once is too much labor, and one mishap might jeopardize the guests’ whole stay like a domino effect. Fortunately, Hotel PMS systems allow hoteliers to give the experience their clients require while efficiently managing their business. In short, they are helping hotels run smoothly and successfully.
Why Does the Hotel Industry Require PMS?
Hotel PMS provides a software platform that has replaced time-consuming, paper-intensive, and spreadsheet-heavy activities. Therefore, it is a must-have for hotel managers. To ensure you have the best hotel system at your disposal, we have listed the top 5 best of them below:
eviivo leads the race as the best hotel management software in the market. Since 2011, eviivo has proudly offered its simple, user-friendly booking and property management software to assist hotels, hosts, and owners in increasing income and occupancy. Thus, they are improving the guest experience and future-proofing businesses. eviivo is globally recognized as the leading platform in the industry every year, such as the recent accolade of Hospitality Management Software of The Year at Travel & Hospitality Awards 2022
(Photo : eviivo)
By leveraging its powerful technology, eviivo provides hotels, innkeepers, vacation renters, and independent property owners with a straightforward method to handle guests, bookings, and online travel agencies such as Airbnb, Booking.com, Tripadvisor, and Vrbo. It was also the first in its industry to release full content APIs in 2016 at Expedia’s Las Vegas event and the first to introduce card decline APIs a year later, with Booking.com.
eviivo Mobile: To further optimize its services, eviivo debuted eviivo Mobile, a first-of-its-kind mobile app that duplicates eviivo Suite, in May 2022. Over 75% of customers have downloaded it since its release, making a genuine tribute to its forward-thinking innovation. This innovation allows users to oversee and run their business from anywhere in the globe in a few clicks.
(Photo : eviivo)
eviivo Mobile is a first-of-its-kind feature and toolset for the hospitality industry, mirroring eviivo’s award-winning booking and administration platform. This gives hotels more convenience, independence, and mobility, enabling them to manage and operate their business anywhere, anytime.
Users can manage multi-unit properties, receive instant push notifications, and connect with housekeeping via its simple cleaning dashboard. Plus, get access to numerous benefits such as organizing and modifying reservations and booking rates on the go and connecting to all online travel agencies (OTAs) with rate changes instantly updated.
Integration with OTAs and 150+ Partners: Hoteliers and owners gain from having one-click access to all major OTAs such as Airbnb, Booking.com, Tripadvisor, Vrbo, Google Hotel Ads, and others. The OTAs are connected directly to the platform via Channel Manager, which helps avoid double or overbookings and provides full 2-way synchronization of pricing, availability, policies, photographs, and more, all of which are updated quickly in real-time.
In addition, eviivo collaborates well with over 150 world-class partners and enterprises that are effortlessly integrated into their platform. Whether you need automatic self-check-in solutions, or you want to connect your listing with a local tourism promotion group for free, eviivo’s broad partnership program can assist.
Fully-advanced Automation: eviivo’s innovative automation allows you to achieve more with less. You gain access to the hotel channel manager to easily manage customer data, inventory, rates, etc. The extensive automation capabilities significantly increase the quality of life by replying to a booking inquiry, communicating with a staff member, handling payments, and completing month-end reports. At the same time, you can focus on building your business.
Booking Engine: eviivo’s booking engine simply connects with your existing website or brand, allowing you to enhance profits by offering extras and targeting unique promotions, as well as direct reservations. Best of all, whether you manage one or 200 properties, the booking engine is free of charge.
Payment Manager: Payment Manager is an entirely automated, contactless payment collecting program that operates in the background while hotels, hosts, and owners manage their operations. It is fully native Degree 1 PCI compliant, with the highest level of security. Finally, with Payment Manager, you have total control over your income while cutting costs on card transactions, thanks to our pre-negotiated agreements with major merchant banks.
Free Websites for All Properties: You can develop and configure your own modern, attractively designed website with eviivo Property Manager, which is linked to all OTAs and supports over 12,000 booking situations. This is why it is the chosen PMS system for hotels ranging from tiny boutiques to multi-unit businesses such as resorts, B&Bs, holiday rentals, inns, cabins, pubs with rooms, and even castles, cottages, and yurts.
Furthermore, eviivo Suite is a prominent SaaS platform in the property management and hotel market, offering a one-stop solution for handling bookings, guests, and travel agents. Known for its cloud-based hotel booking management platform, eviivo Suite, dubbed “the original all-in-one booking suite,” there’s no wonder why it has garnered multiple accolades over the years.
eviivo Suite provides eight essential management channels that are convenient, inexpensive, and completely synchronized.
Property Manager is one of the three core modules with an organized planner and a multimedia collection that can be managed on any device.
Website manager is another core module that allows you to promote your properties. You get access to booking pages that are mobile and SEO friendly. Website Manager, Booking Engine, and Multi-Property are all included.
Channel Manager is the third core module with completely automatic updates to all major travel sites: pricing, availability, promotions, facilities, extras, and policies.
Promo Manager is where you get exclusive bundles, early bird and late availability, discount coupons, and dynamic price regulations. You also get to customize them with ultimate flexibility.
Guest Manager automates individual visitor messages through a simple drag-and-drop mail designer. It gathers feedback to improve services and preferences to keep guests satisfied.
Performance Manager lets you access business data at your fingertips with simple visuals, valuable photos, and an interactive housekeeping dashboard.
Payment Manager allows secure card processing with Level 1 PCI Compliance. There’s an automated collection of fees and a contactless check-in/out so guests wouldn’t feel hassled.
Owner Manager includes trust accounting and automated aggregation of reservations, charges, and booking fees to pass on to owners.
With this hotel PMS system, eviivo is an all-in-one solution that can swiftly address your staff’s changing business needs to manage your visitors better. The objective of eviivo is to enable hoteliers, hosts, managers, and owners in the travel and hospitality industry to accomplish what they love: to deliver outstanding experiences for their guests.
All-in-one solution for convenience: It’s a multi-property, multi-channel platform that consists of booking channels, advertising channels, communications channels, and payment channels with APIs completely integrated and invisible to become the industry standard. It also comes with native integration, allowing accommodation providers to automate key repetitive workflow.
An affordable synchronized suite of tools: It’s a single all-in-one platform that effortlessly delivers all essential and advanced tools that are budget-friendly, therefore, gaining the trust and reliability of hotel managers.
Close-knit relationship with hoteliers, hosts, and owners: eviivo goes beyond for its partners, which often includes getting them press exposure on their behalf. They are pleased to have featured several of our homes in prominent media such as the Daily Mail, CNBC, Business Insider, and others.
Travel and tourism ambassador: eviivo is a remarkable spokesperson for the travel and tourism business, recognized for its dedication to helping independent accommodations. It showcases and honors the hotels, hosts, and their properties through yearly events and campaigns, such as the eviivo Awards (or “the Oscars of independent accommodations”) and Stays for Heroes during the pandemic.
Now in the Mobile app: eviivo just launched a game-changing mobile app that allows Airbnb hosts, property owners, and boutique hotels to run their businesses from anywhere, anytime, using their devices. eviivo Mobile delivers first-of-its-kind capabilities that redefine hospitality tech for the independent accommodation and short-term rental sectors while improving quality of life.
Hoteliers and owners are searching for stronger back office connectivity with accounting packages now more than ever, both of which eviivo just released. But eviivo wants to go a step farther. Larger property management firms and hotels desperately need new all-in-one solutions for their front-of-house workers, with deep interfaces with the back office.
Because no user or manager wants to gaze at an outdated, obsolete system while simultaneously inputting bookings and modifying prices in numerous systems, eviivo has become a favored option.
Don’t pass up the opportunity to manage your hotels and other businesses as simple and as cost-effectively as possible. Sign up now for a short demonstration from eviivo-friendly experts to get started.
Oracle is a cloud-based property management system that offers PMS hotel solutions to properly manage hotels and point-of-sale (POS) systems enabling employees to work to their full potential. These solutions also provide new development options, allowing you to integrate other technology quickly.
(Photo : Screenshot form ORACLE Official Website)
With this hotel PMS software, you may handle a wide range of hotel operations. Speed up check-in and checkout, improve housekeeping and maintenance management, and employ mobile devices to improve hospitality anywhere, anytime.
Give your sales team access to critical information, like inventory, catering, and room blocks, even when they’re on the move. You can improve your customer’s experience by offering to increase their accommodation or service level. To make rapid and informed choices, gain insights from data recorded across the organization, including hotel operations, revenue management, sales, marketing, and catering.
You can receive an accurate picture of your property’s availability to every travel agent and online travel site once you get the hang of managing room inventory and pricing across all distribution channels from Oracle. This will enhance service, entice locals, and maintain food and beverage revenues rolling.
Key Features and Benefits
Hotel property management for guests and staff
Hospitality software to increase revenue
Offers data-based insights so you can improve operations
Easily integrates with other systems to streamline hotel operations
TravelClick simplifies the guest acquisition process by providing hotel PMS systems with different distribution channels and a powerful digital marketing package that increases demand. TravelClick’s channel manager links to over 600 channels and partners in over 170 countries, ensuring that your most recent pricing, availability, and limitations are updated across all channels.
(Photo : Screenshot from Travel Click Official Website)
TravelClick’s integrations include revenue and property management systems, allowing you to quickly distribute real-time data to applications that can help you improve your pricing and administer your property well. There’s also iHotelier GDS, which boosts exposure and visibility among travel agencies, and Demand Services, which links to metasearch channels.
Managing your bookings should not be difficult. You can be confident that your newest availability and reservations will sync with your channel manager if you integrate the iHotelier CRS into your distribution platform. This can reduce overbookings and boost direct reservations.
Moreover, TravelClick Media Solutions is solely dedicated to marketing your property through a range of digital media platforms, including travel agents. These tailored media campaigns will increase earnings by getting your property in front of the appropriate prospect at the right moment. Nonetheless, this hotel PMS system aims to boost conversion, direct bookings, net income, and returns on ad spend (ROAS).
Key Features and Benefits
Channel manager that connects to over 600 channels
A centralized reservation system
Optimized booking system for your guests and staff
Offers digital marketing services to promote your hotel services
Guestlines has created a complete suite of hotel PMS systems to assist you in streamlining every area of your hospitality operation. From cloud-based technology to sophisticated point-of-sale software, all solutions are created from the roots up. Considering you and your guests, it guarantees that these solutions are as durable, scalable, and intuitive as possible.
(Photo : Screenshot from Guestline Official Website)
Its innovative property management systems address all areas of running a hotel business, from managing reservations and payments to optimizing event planning. Guestline’s automated Check-in is a Rezlynx tablet-based application that enables electronic check-in while ensuring that all data are immediately kept in the guest profile/reservation. It also generates a digital registration card.
You can also control your rates and inventory better, remove time-consuming activities, and acquire the skills and knowledge to market even to the last unit.
Not only that, but Guestline’s cutting-edge straight eCommerce solutions intend to enhance operations, generate direct business, and boost your bottom line. With its Websuite, you’ll not only have a completely optimized, conversion-driven website but also effective marketing tools to generate high-quality traffic to your site.
Key Features and Benefits
Easy to use for beginners
Property management that covers all operations necessary
Intuitive, yet you get full control of your rates and inventory
Guest engagement solutions to keep them coming
With marketing features to promote your properties
DerbySoft’s objective is to simplify the travel industry by providing industry-leading technology to the hotel and travel sectors. The firm offers technologies for Connectivity Services, mostly at the CRS and PMS levels, Marketing Services that leverage cutting-edge technology and ML algorithms to power high-performing marketing strategies, and a content platform that collects, maintains, and publishes premium hotel content.
(Photo : Screenshot from DerbySoft Official Website)
Regardless of the size of your hotel, you will want to optimize all aspects of your operations. This hotel PMS system provides several solutions to enhance your bookings and income, ranging from distribution to digital marketing. It also provides solutions that enable a broader selection of hotel listings, giving your consumers a positive experience and trust in the booking process.
DerbySoft provides a centralized interconnection solution to make your PMS more reliable with every hotel operation you are working on. This includes but is not limited to giving you a higher ARI accuracy rate. This allows you to manage all your distribution channels through a single connection. Therefore, it eliminates the hassle of handling various channel managers and conserves time and effort through cohesive system implementation.
Key Features and Benefits
Offers hotel PMS systems and CRS
Uses marketing to ensure your hotel’s success
Suitable for hotels of all sizes
Gives your customers a comprehensive view of hotels
One-stop property management system solutions
Technology and tourism meet halfway as post-pandemic travelers explore the world. But with a sophisticated modern system, the hotel industry is starting to reap the benefits. Hotel management systems like eviivo, Oracle, TravelClick, and others have gone a long way in assisting hoteliers in improving how their businesses function, and their revolutionary influence is undeniable. Whether you wish to manage your time well or see an increase in direct reservations, our top 5 best hotel PMS systems would fill the role of providing a solid guest experience.
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